ABOUT MITIE

Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.
We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for ‘Client and Service Provider’, ‘Best People Development’ and ‘Excellence in Health & Safety’. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024.
Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023, 2024 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the KeepWell mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through a number of reward and recognition schemes, as well as through our learning and tailored personal development
We are Mitie, the future of high-performing places.

COMPANY BENEFITS:

• Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
• Free virtual GP service.
• Access to our Employee Assistance Programme (EAP).
• Mi Recognition (Thanking employees for a job well done ranging from €25 - €250).
• Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie).
• Long service awards (Ranging from €50-€300).
• Mi Deals (Fantastic savings at high street stores).
• A non-contributory life assurance scheme.
• Bike2Work Scheme.
• Tax Saver Scheme.
• Learning & development (access to 200 courses on our L&D platform).
  This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder’s period of employment.

First point of contact / front of house for all visitors.
Answer incoming phone calls and direct calls to the relevant department.
Manage deliveries to reception.
Assist the Customer Experience Manager with client meeting room bookings and parking requests
Assist the Customer Experience Manager with client lunch orders for meetings.
Request new starter ID badge requests.
Issuing office communication emails & reminders when necessary.
Visitor Badge management for clients and contractors
Managing third party sign-ins in the Contractors logbook
Managing the queries sent via the Dublin Reception email inbox.
Order Taxi’s if required
Working with Facilities to action client requests