Receptionist

at  Meldon Law

Are you an “A” player looking for a fresh start? Are you lacking a positive culture in your current position? Meldon Law, the only official law firm partner of the Florida Gators, is currently looking for highly talented, confident, highly organized, and dedicated, individuals to become part of our winning team!

WHO WE ARE:

At Meldon Law, we are deeply committed to providing excellent service and results for our clients. Our engagement extends far beyond the football stadium through active participation in Gator events for all sports and various internal and external community programs. As the Official Injury Law Firm Partner of the Florida Gators, we take pride in making a positive impact on and off the field in every community we serve.
Job Title: Client Satisfaction Specialist
Location: Onsite Ocala
Position Type: Full-Time (Salaried)
FLSA Status: Non-Exempt
Department: Office
Pay Range: $40,000 - $45,000 annually

JOB SUMMARY:

The Receptionist serves as the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. This role is responsible for managing the front desk, answering a multi-line telephone system, directing calls, and performing various clerical duties. The ideal candidate will maintain client confidentiality, assist with office operations, and provide support to the legal team as needed.

EDUCATION:

• High school diploma or GED required.

EXPERIENCE:

• Minimum of one (1) year experience operating a multi-line phone system.
• Previous experience in a law firm or professional office environment preferred but no required.
• Bilingual (English/Spanish) highly preferred.

SKILLS:

• Proficient in Microsoft Office Suite and basic office equipment.
• Strong interpersonal skills and professional appearance.

TIME MANAGEMENT AND ORGANIZATIONAL SKILLS:

• Efficiently prioritize tasks to meet deadlines and maintain office operations.

WRITTEN COMMUNICATION SKILLS:

• Ability to compose clear and concise written messages, emails, and correspondence.

KEY RESPONSIBILITIES:

• Greet clients and visitors, ensuring they feel welcomed and assisted in a professional manner.
• Answer and route incoming calls using a multi-line phone system, relaying accurate messages to appropriate staff members.
• Maintain cleanliness and sanitize various areas of the office, including common spaces and reception.
• Sort, open, scan and distribute incoming mail, faxes, and packages in a timely manner.
• Assist with special projects, administrative tasks, and other duties as assigned by management.
• Monitor and manage office supply inventory and request restocking as needed.
• Maintain client confidentiality and demonstrate ethical conduct at all times.

Perks you’ll enjoy as the next Meldon Law Team Member!

• Competitive compensation
• Supportive, spirited team environment
• Generous PTO and paid holidays
• Robust benefits package (health, vision, dental insurance, and 401K)
• Multiple Bonus opportunities
• Growth and development opportunitie