Receptionist

at  Nottingham University Hospitals NHS Trust

This is an exciting opportunity within the Orthoptic and Optometry departments, at the Queens Medical Centre covering the reception across a number of clinical areas, we have a full-time reception role available. The Clinic Receptionists core working hours are Monday to Friday 8.00am-5pm, however, these do vary to include one late clinic per week/one Saturday per month. You will have excellent customer service skills and be committed to providing a first class service to all our patients.
You must be educated to GCSE standard, possess excellent communication skills and be competent in the use of computers systems including Microsoft packages and Careflow .
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Working as part of the Orthoptic/optometry team you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow and other relevant booking systems you will arrange follow-up appointments and update details accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Working as part of the Orthoptic/optometry team you will be responsible for greeting patients at reception, checking and updating personal details while maintaining patient confidentiality. Using Careflow and other relevant booking systems you will arrange follow-up appointments and update details accurately and efficiently. You’ll have excellent communication skills and will deal appropriately with enquires both by telephone and in person

Please refer the Job description for details