Receptionist

at  UPP Ltd

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.
We currently have an opportunity for a Receptionist to join our fantastic UPP team onsite at Exeter University.
You will operate the Reception desk and switchboard as well as a computerised system that controls a real time helpdesk to monitor reactive and planned maintenance work. You will also be required to assist in the recording of planned and statutory maintenance, procurement of goods, purchase requisitions, receipts of requisitions, administration of invoices and personnel records.
This is a permanent, full-time position working 37.5 hours per week working 5 days out of 7. The Reception operating hours are 8am – 11pm Monday to Sunday. The salary is circa £23,482 annum.

Role responsibilities include:

• Provide an excellent and comprehensive reception service to the students and office team; keeping records of all visitors, contractors and issue keys when required
• Assist managers in the co-ordination of all on-site activities and day to day administration plus complete all regular reporting
• Liaise with the university client, sub-contractors, UPP staff and residents and support with all queries
• Assist in procurement of goods and services via the purchase system including producing purchase orders and processes invoices
• Maintain all technical and statutory records and personnel records held on site
• Manage and monitor out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions
• Operate a computer based property management database which monitors all the planned and reactive maintenance works

We are looking for you to have worked in a similar role and environment with great communication and administration skills; comfortable working with databases and spreadsheets. Most of all you will have the passion to work as a team to do an excellent job, always being helpful and welcoming to our students, staff and visitors.
You will also be flexible to work (with notice) to work additional hours when the need arises, especially during the main student arrival and departure weekends.
We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.
What we offer: In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.
Our people are at the heart of how we operate.
We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.
Innovation, Sustainability, Community, Partnership and Respect are our core values. These outline what is important to our business and our people.
We are a team with energy, pace and passion; if that sounds like you, apply today

• Provide an excellent and comprehensive reception service to the students and office team; keeping records of all visitors, contractors and issue keys when required
• Assist managers in the co-ordination of all on-site activities and day to day administration plus complete all regular reporting
• Liaise with the university client, sub-contractors, UPP staff and residents and support with all queries
• Assist in procurement of goods and services via the purchase system including producing purchase orders and processes invoices
• Maintain all technical and statutory records and personnel records held on site
• Manage and monitor out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions
• Operate a computer based property management database which monitors all the planned and reactive maintenance work