Records File Clerk (Irregular On-Call)

at  Ministry of the Attorney General

Are you a motivated and energetic individual with excellent customer services and time management skills? If so, the Ministry of the Attorney General needs you to perform records management duties where you will support the efficient and effective operation of a large central filing system, comprising of approximately 300,000 on-site records.

CUSTOMER SERVICE AND COMMUNICATION SKILLS

You have:

• the ability to tactfully handle requests and complaints when responding to inquiries from staff in other offices and clients (e.g. the judiciary, lawyers and paralegals) at a public counter and by telephone
• written communication skills to provide information, order court files, record location codes and prepare court documents for storage

RECORDS MANAGEMENT SKILLS AND KNOWLEDGE

You have:

• knowledge of records management operations as well as numerical and alphabetical filing systems in order to maintain and retrieve central court files
• the ability to acquire knowledge of court practices and procedures to determine location of misplaced and missing court files and documents
• the ability to interpret and apply relevant legislation (e.g. schedules of Fees under the Administration of Justice Act)

ADMINISTRATIVE AND ORGANIZATIONAL SKILLS:

• you have knowledge of general office rules and procedures
• you have knowledge of basic accounting procedures and practices to receive payments, balance the till, and record accurate weekly statistics
• you have experience setting priorities and workload in a high volume environment
• you have the ability to safely lift and move heavy boxes and court files on or off a filing cart

COMPUTER SKILLS:

• you are proficient with word processing and database applications

You will:

• maintain a variety of legal documents in numerical and alphabetical filing system cross-referencing court files
• perform archival activities and tasks, including the retrieval of court files for transfer to the Records Centre
• box and transfer files to the Records Centre and Archives and prepare Records Transfer sheets
• provide records management and retrieval services to the judiciary, bar, public and court office/ministry staff
• serve at the public counter where you will inform clients in person and by telephone of the process to order court files
• perform cashier duties