Regional Manager

at  Guardian Dentistry Partners

LOCATION:

FL Regional
We are looking for a dynamic, experienced Regional Operations Manager to join our fast-growing dental partnership network’s (“DPN”) Dental Team.
Guardian Dentistry Partners’ (GDP) mission is to support our doctor partners and teams in building the practices of our collective dreams. Guardian brings together passionate, purpose-driven dental partners who are unified in creating timeless practices that positively impact the lives we serve for generations to come.
We are primarily funded by a family office and successful dental entrepreneurs. We also have credit relationships with TwinBrook and Morgan Stanley. As a founder-led organization and as a result of our capital partners, we are able to enjoy a unique balance between institutional quality and an agile, non-bureaucratic, de-corporatized working environment. GDP has also built a world-class culture and operating model that strikes the delicate balance between a “decentralized” vs “centralized” model. We have blended support and shared services with the autonomy evoked by a partnership model – as a result, we have redefined what support and partnership looks like in the dental industry and have created a new category – a dental partnership network.
Our empowered doctor partners, who are truly business partners in every sense of the definition, are who make us unique – they are leaders in their respective practices and markets, and we are privileged to have them join us on this journey together. Our partners put their heart into their business (which is why we wanted to partner with them in the first place) and there is a real sense of passion for dentistry, love of the art and science of it, and uncompromising transparency and ethics in everything they do. GDP embraces each practice’s unique culture while also providing best-in-class services and operating standards in order to achieve consistent and predictable same-store growth while ensuring the highest standards of patient care and clinical autonomy are preserved.

JOB SUMMARY:

As the Regional Operations Manager, you will play a vital role in overseeing multiple general dental practices within your region. Your leadership will be instrumental in maintaining the highest standards of patient care and staff morale while implementing effective systems and processes for practice success. Our local partnerships provide the opportunity to collaborate with dedicated Partners and team members committed to their communities. As part of the Guardian team, you will work towards achieving regional business objectives alongside our Operations team, significantly contributing to the success of both your region and the entire GDP network.

QUALIFICATIONS:

• Must live in or close to Florida panhandle
• Bachelor’s degree required or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities
• Five (5) plus years of successful operations experience in a multi-unit or multi-state dental services business, or experience managing a large single practice (over $5 MM of revenue)
• Outstanding relationship-building, interpersonal, and leadership skills; high moral standards
• Functional skills in general management with an emphasis towards growth operations
• Ability to interpret quantitative findings (profit and loss statements and practice management software KPIs), synthesize results, and apply learnings
• Project management skills; analytical/problem-solving abilities; effective verbal and written communication skills; attentiveness to detail; proficiency in Microsoft Office products
• Ability to create a high morale, highly effective environment
• High comfort with ambiguity and working in a fast-paced, high-growth growth and fast-changing entrepreneurial environment
• Intellectual curiosity
• Ability to travel 75% (Alabama and Florida panhandle) to supported practices

• Oversee the general operations of supported dental offices
• Responsible for hiring, coaching, leading, supporting, and overseeing Practice Managers and teams
• Develop training, planning, recruiting, and retention strategies for all staff to maintain excellent performance of each supported practice as well as full alignment to operating procedures and protocols
• Provide and develop reports, analyze financial and operating metrics, and create recommendations/action to attain practice revenue and profit goals
• Implement, administer, and maintain best-in-class systems and processes such as procurement and inventory management, vendor management, marketing review, hygiene protocols, compliance protocols, patient experience, “customer first impressions”, end-of-day protocols
  Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.