WHO WE ARE

At My Calgary Plumber, we believe in growing together. We’re a small, fast-growing residential plumbing company with over 860 reviews on Google and an average rating of 4.8/5 stars. Our team is committed to providing exceptional service to homeowners across Calgary and the surrounding area. As a growing company, we offer unique career growth opportunities, a close-knit team environment, and a workplace where your hard work directly contributes to the team’s success.
We’re not just looking for plumbers – we’re looking for future leaders. If you want to be part of something bigger than just a job, this is the place for you.

WHAT WE’RE LOOKING FOR

We’re looking for driven, customer-focused plumbers who want to build a long-term career with us. Our ideal candidate has:
✅ 5+ years of residential plumbing experience.
✅ Great communication & sales skills – ability to explain issues & recommend solutions.
✅ A growth mindset – you want to improve, learn, and move up in your career.
✅ A strong work ethic – reliability, professionalism, and a can-do attitude.
✅ A valid driver’s license with a clean record.
✅ The ability to work independently & problem-solve on-site.
✅ Experience with ServiceTitan or similar software is a plus.

PHYSICAL REQUIREMENTS

• Ability to lift up to 75 lbs.
• Ability to climb ladders and work in tight spaces.
• Comfortable working indoors & outdoors in all weather conditions.
• Able to work more than 40 hours per week as needed (optional overtime available).

WHAT YOU’LL DO

As a Residential Plumbing Service Technician, you’ll be the face of My Calgary Plumber, responsible for providing top-tier service to our customers. Your role includes:

• Diagnosing & repairing residential plumbing issues (leaks, clogs, water heaters, sump pumps, etc.).
• Installing & servicing plumbing fixtures (sinks, toilets, dishwashers, garbage disposals, etc.).
• Educating homeowners on their plumbing systems and offering solutions.
• Upselling maintenance plans to ensure long-term client relationships.
• Ensuring a 5-star customer experience by keeping workspaces clean and explaining work performed.
• Using technology (iPad & ServiceTitan) to document jobs, estimates, and invoices.
• Driving a company vehicle, keeping it stocked, clean, and organized.
• Attending team meetings & training to stay sharp and improve your skills.
• Following all safety procedures and ensuring compliance with local codes.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

• You complete jobs efficiently & correctly the first time.
• Customers love your service and leave positive reviews.
• You sell & upsell solutions that truly benefit the homeowner.
• You stay organized & communicate effectively with CSRs & dispatch.
• You help the company grow and earn more opportunities as we expand.