Sales Account Manager

at  Biosynth

We take great pride in our vast range of chemical and biochemical products, and our high standards are maintained through great people, who share our values, and want to do the very best job possible, every day.
We acknowledge the important part our team members, who are based over three continents, play in our continued success.
Main Purpose of the Job
Biosynth Biologics Division in Dublin, Ireland, is seeking a highly motivated and detail-oriented science graduate to join our team as a Sales Account Manager. The role will initially be for six months leading to a full-time contract for the successful candidate. This is an office-based role. The successful candidate will play a crucial role in managing and growing existing accounts as well as development of new prospect accounts.

ABOUT US

Biosynth® is an innovative life sciences reagents, custom synthesis and manufacturing services company headquartered in Staad, Switzerland. We are by scientists, for scientists, securing supply chains with consistent quality, across the globe. As a trusted supplier, manufacturer and partner to the pharmaceutical, life science and diagnostic industries, as well as food, agrochemical and cosmetic customers, we have facilities on three continents and a rapid global distribution network. Our main production laboratories are located in Switzerland, the UK, Slovakia and China, with peptide and antibody production in the US, the Netherlands. Bioconjugation projects are carried out in Germany, Enzyme projects are based in Austria and biological IVD reagents in Ireland.

Requirements

• Bachelors degree (or higher) in a life science field is required.
• Additional education or experience in business or a related field is a plus.
• Strong attention to detail, organised, systematic and precise.
• Excellent communication skills, both written and verbal.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Team player with a collaborative and positive attitude.
• Proactive problem solver.
• Previous experience in a sales or customer service role would be desirable
• Experience/knowledge related to the diagnostics or life sciences industry is an advantage.
• Proficiency in using SAP software (or similar) for order management would be beneficial but not essential
• Experience using a CRM and M-Files software would be beneficial but not essentia

• Key objective is to help grow the Biologics Division business according to company targets.
• Maintain and grow existing accounts through provision of product information/quotation and subsequent pursuit of purchase orders and supply agreements where appropriate.
• Develop and manage new accounts.
• Liaise with supply partners including pricing negotiations and contract discussions.
• Research new products and identify potential supply partners and markets.
• Liaise with order processing team to ensure all orders are processed accurately and in a timely manner.
• Maintain detailed records using CRM.
• Provide customers with after sales support, including technical support when required.
• Stay updated on company products, policies, and procedures to address customer inquiries effectively.
• Sales related administration e.g. raising product codes, lot numbers and liaising with the QC team to generating product datasheets and certificates of analysis.
• Support the senior sales team members as required.
• Adhere to company procedures as defined by its ISO 13485 system.

Requirements

• Bachelors degree (or higher) in a life science field is required.
• Additional education or experience in business or a related field is a plus.
• Strong attention to detail, organised, systematic and precise.
• Excellent communication skills, both written and verbal.
• Ability to multitask and prioritize workload in a fast-paced environment.
• Team player with a collaborative and positive attitude.
• Proactive problem solver.
• Previous experience in a sales or customer service role would be desirable
• Experience/knowledge related to the diagnostics or life sciences industry is an advantage.
• Proficiency in using SAP software (or similar) for order management would be beneficial but not essential
• Experience using a CRM and M-Files software would be beneficial but not essential

This is an excellent opportunity for someone who has education within a life sciences field but is looking for a career in a more commercial, customer focused role.