Sales Development Representative

at  TIDAL

QUALIFICATIONS:

• Must be a South African citizen.
• At least 3-5 years of freelancing experience.
• At least 3-5 years of experience in sales, lead generation, and customer service.
• Strong communication and interpersonal skills, especially via video calls.
• Confidence in cold calling and engaging business owners.
• Self-motivated with the ability to work independently.
• Reliable internet connection for remote work.
• Goal-oriented mindset with a track record of meeting targets.
• Familiarity with website development or digital marketing is a plus.
• Strong organizational skills and attention to detail.
• Ability to adapt to a fast-paced, remote work environment.

ABOUT THIS ROLE:

The Sales Development Representative will be pivotal in expanding our market presence by engaging with business owners and promoting our free website creation service through video calls and cold calling.

KEY RESPONSIBILITIES:

• Conduct cold calls to identify businesses without websites or needing website enhancements.
• Engage and build relationships with potential clients via video calls.
• Promote and onboard clients for our free website creation service.
• Identify and qualify leads to expand our customer base.
• Maintain detailed records of client interactions in the CRM system.
• Collaborate with the sales and marketing teams to enhance campaign effectiveness.
• Follow up on leads to nurture relationships and drive conversions.
• Assist in gathering feedback from clients to improve service offerings.
• Stay updated on industry trends and competitor services.
• Meet and exceed monthly sales targets.