J.C. Campbell Electrics is now recruiting for a full time Sales Executive, who will be responsible for ensuring high levels of customer care for the growing customer base. This position will report to company directors and will be responsible for ensuring customers enjoy a great shopping experience every time. You will answer customer queries, ask the right questions, find the correct products and make the sale. This job is all about connecting with the customer - understanding their needs, sharing your knowledge and bringing products to life.
This is a position for someone who connects naturally with people, exhibits outstanding judgment and professionalism, possesses excellent organisational skills, and thrives in a fast-paced environment. You’ll get a kick out of matching the customer to what they really need and seeing their purchase made. You will need to be big on customer service and genuinely helpful in your approach.
When your assistance is needed, you will also be required to work across other areas of the store.

· Ensuring Customers enjoy a great customer experience in store
· Gaining an understanding of Customer needs, finding the correct products, and making the sale
· Handling telephone enquiries from customers
· Keeping the internal Stock System up to date at all times
· Ensuring customers are kept up to date on the status of their order throughout all stages of the purchase process
· Taking details of customer issues and placing of service calls
· Negotiating replacements with suppliers if appropriate
· General administration duties
· Assisting with returns
· Keeping the showroom clean and tidy, to ensure it is aesthetically pleasing when customers are in store
· Assisting with putting new products on display
· Ensuring Price Tickets are kept up to date on all items in the showroom