FINALLY, LET’S TELL YOU A BIT MORE ABOUT US…

We’re Vistry Group, the UK’s leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they’re needed most.
You’re probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there’s nowhere better to build your career. We’re proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.

LI-KM

• Update Keys with all sales progress activity, keeping all plot records up to date with accurate information.
• Liaise with the Sales Director, Sales Manager and Marketing Manager from site set up and manage Keys – Dynamics 365 Database from Coming Soon until site sales presence.
• Proactively communicate on a daily/weekly basis to the Sales Director any issues with conveyancing and plot progression to ensure completions targets are achieved.
• Ensure contracts are issued by company solicitors within the agreed timescales and with the correct plans/information.
• Liaise with other Vistry departments to ensure enquires etc are responded to within a timely manner.
• Produce weekly sales progression tracker for sales team.
• Keep in touch with the sales team and the customer updating them on their purchase and advising them of actions they need to take.
• Liaise with mortgage lenders, solicitors and estate agents and other Vistry departments to deal with any issues that arise.
• Attend weekly sales/build meeting and forecast expected exchanges, providing reasons for delays on overdue contracts.
• Report on KPIs including outstanding contracts, time taken to achieve exchange, upcoming legal completions.
• Generate general letters/memos, e.g. pre-contract meeting letters, 35-day intention to complete letters, welcome letters.
• Complete extensive list of weekly and monthly reports e.g. reservations; outstanding missives; legal completion statistics; data schedules; revenues; availability; releases; costs; deposits, etc and ensuring that the reports are completed in a timely and accurate manner.
• To progress the part exchange resales to exchange and legal completion. Liaise with solicitors, estate agents and our external team that help us in the delivery of part exchange.
• Present a positive image of Vistry through all dealings with purchasers.
• Perform general office administration tasks, as and when required, to meet the needs of the department – e.g. filing, photocopying, fielding telephone calls.
• Provide a service of excellence, developing opportunities for customer feedback and involvement to deliver continuous improvement.
• Develop effective working relationships with solicitors, mortgage brokers, Homes England, lenders, sales team and Vistry departments.
• Attend and contribute to regional meetings as required.
• Develop good working relationship with company solicitors.