SEA IT- Intern
Date: 13 Feb 2025
Service Line / Portfolios: Information Technology
Location:Kuala Lumpur, MY
Title: SEA IT- Intern

REQUIREMENTS

• Candidate must possess or currently pursuing a Bachelor’s Degree in Information Technology, Computer Science, Computing or equivalent.
• Basic knowledge of PC hardware, software, and network troubleshooting.
• Familiarity with Microsoft technology products, desktop and web applications is a plus.
• Has good command of both written and spoken English.
• A team player with positive attitude and good interpersonal skills

WORK YOU’LL DO

• The intern will assist in providing onsite support at the Kuala Lumpur office, and provide remote support to users across SEA countries, for Deloitte Audit related applications and enterprise IT services, including investigation, troubleshooting issues on both desktop and web applications.
• Work closely with senior, peers support group and global team to resolve escalated incidents efficiently.
• The intern will be responsible for logging, tracking, and managing incidents and service requests through the ServiceNow system, ensuring timely resolution and accurate documentation of all actions taken.

YOUR ROLE AS A LEADER

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Associates / Analysts / Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.