This role is hybrid and requires you to be in our downtown Toronto office (250 Yonge Street) / Client’s office (79 Wellington Street or 320 Front Street) 2-3 times per week - subject to change at any time.

Job Requirements

• 3+ years relevant experience
• Lean Six Sigma Training is an asset.
• Experience working on large, complex, multi-stakeholder programs/projects, preferable in a business process management, business analyst or BMG discipline.
• Knowledge and understanding of Enterprise Payments systems and platforms is an asset.
• Demonstrated ability to get things done, and expertly navigate competing priorities and a highly matrixed environment.
• Relationship management experience, with demonstrated ability to impact and influence.
• Ability to understand high level technical architecture and design and how it relates to business benefits/impacts.
• Strong verbal and written communication skills, with experience interacting with senior management audiences.
• Prior experience in a financial institution, particularly in a payments-focused role is an asset.
• Prior experience in agile delivery is an asset

YOUR FUTURE DUTIES AND RESPONSIBILITIES

As a Senior Business Management Analyst, you will:

• Support the implementation and maintenance of E2E processes and procedures for all changes across all Enterprise Payments platforms.
• Be responsible for maintaining and enhancing the Enterprise Payments Business Operational process repository. Ensure repository is maintained and updated in compliance with client’s audit regulatory requirements.
• Responsible for updating EP Operations Procedures, Playbook, and training documentation.
• Work closely with Business, Technology and Enterprise Partners to ensure changes are launched successfully without a negative impact to Day2 and Operations.
• Adhere to enterprise frameworks and methodologies related to overall business management activities.
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required.
• Participate and contribute to Enterprise Payments initiatives as a subject matter expert helping to identify risk and provide guidance for complex situations.
• Grow team expertise within Enterprise Payments, continually look for ways to provide and enhance the value delivered.
• Foster an environment that encourages productivity, innovation, process improvement, teamwork, and a high level of professionalism.
• Prioritize and manage your own workload to deliver quality results and meet timelines.
• Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency.
• Establish effective relationships across multiple business and technology partners, program, and project managers

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

Job Requirements

• 3+ years relevant experience
• Lean Six Sigma Training is an asset.
• Experience working on large, complex, multi-stakeholder programs/projects, preferable in a business process management, business analyst or BMG discipline.
• Knowledge and understanding of Enterprise Payments systems and platforms is an asset.
• Demonstrated ability to get things done, and expertly navigate competing priorities and a highly matrixed environment.
• Relationship management experience, with demonstrated ability to impact and influence.
• Ability to understand high level technical architecture and design and how it relates to business benefits/impacts.
• Strong verbal and written communication skills, with experience interacting with senior management audiences.
• Prior experience in a financial institution, particularly in a payments-focused role is an asset.
• Prior experience in agile delivery is an asset.

Please apply only if you are more than 90% matched to the criteria.

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