Senior EPIC Configuration Analyst

at  Presbyterian Healthcare Services

Overview:
Now hiring a Senior EPIC Configuration Analyst
This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization’s needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions

PREFERRED QUALIFICATIONS/CERTIFICATIONS:

• Epic Lumens
• Epic Radiant

Qualifications:

• Bachelor’s degree plus 2 years’ of IT or business experience.
• 2 years of Epic specific experience. 6 years’ of additional experience can be substituted in lieu of degree.
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Responsibilities:

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with department s policies and procedures.

• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications.

• Benefits:
  All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with department s policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.Have advanced understanding of your supported application, integration and general understanding of clinical/revenue cycle applications