Senior Product Owner - Onboarding - NeoBiz.Neo Biz MBP.Retail Banking Group at Mashreq Careers

İzmir, Aegean Region, Turkey -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Product Roadmap, User-Centric Design, Cross-Functional Collaboration, Stakeholder Management, Agile Methodology, Customer Onboarding, Data Analytics, A/B Testing, Regulatory Compliance, Financial Services, Customer Acquisition, Team Leadership, Mentorship, UX/UI Design, Conversion Optimization

Industry

Banking

Description

* As the Senior Product Owner for Onboarding, you will be responsible for driving the strategy, vision, and execution of our customer onboarding product. You will lead cross-functional teams to design, build, and optimize a frictionless, secure, and delightful onboarding journey for customers—from initial sign-up to full account activation. The role requires strong leadership, excellent communication skills, and the ability to balance customer needs with business goals in a fast-paced, agile environment. * * Product Strategy & Vision: Define and communicate the product vision and strategy for the onboarding process. Ensure alignment with the overall business goals, customer needs, and regulatory requirements. * Roadmap Ownership: Develop and maintain a clear, actionable product roadmap for onboarding features, including timeline management, prioritization, and cross-functional coordination. * User-Centric Design: Champion a customer-centric approach, focusing on designing seamless, intuitive onboarding experiences that are optimized for user engagement and retention. * Cross-Functional Collaboration: Work closely with UX/UI designers, engineering teams, compliance officers, and data analysts to build and deliver high-quality onboarding features and enhancements. * Stakeholder Management: Communicate product priorities, timelines, and progress to senior stakeholders, including executives and department heads. Act as the primary point of contact for onboarding-related initiatives. * Agile Product Delivery: Lead and participate in agile ceremonies (e.g., sprint planning, reviews, retrospectives) and work closely with development teams to ensure timely and efficient delivery of features. * * Continuous Improvement: Analyze product performance through customer feedback, metrics, and A/B testing. Identify opportunities to enhance the onboarding process, reduce friction, and improve conversion rates. * Regulatory & Security Compliance: Work with legal and compliance teams to ensure onboarding processes comply with relevant financial regulations, data privacy standards, and security requirements. * Customer Insights & Data-Driven Decisions: Use data analytics, customer research, and testing to inform decision-making and identify areas for optimization or new features. * Team Leadership & Mentorship: Provide guidance to junior product owners, supporting their professional growth and ensuring best practices are followed across product teams. * Undergrad degree in business, tech or related field with minimum 5 years experience * Experience in in banking / financial industry with focus on customer acquisition, strategy, design, implementation etc. is preferred

Responsibilities

You will lead the strategy, vision, and execution of the customer onboarding product to create a frictionless and secure user journey. This involves collaborating with cross-functional teams, managing product roadmaps, and utilizing data-driven insights to optimize conversion and retention.