Help AG is looking for a talented and experienced Senior Security Engineer (Zscaler, MS Defender & Tenable) who will lead the implementation, administration, and optimization of the security solutions, particularly across Zscaler ZIA, ZDX, ZTNA, Microsoft Defender XDR Suite, and Tenable Security Center (SC). This role requires deep technical knowledge, strong troubleshooting capabilities, and experience in automating and scaling enterprise security operations.

ZSCALER ZDX (ZSCALER DIGITAL EXPERIENCE):

• Configure and tune ZDX sensors to monitor app, network, and device health.
• Set up performance KPIs and dashboards for digital experience scoring.
• Investigate latency and performance degradation using path traces and hop diagnostics.

QUALIFICATIONS & SKILLS:

• College degree or equivalent training with experience working in a Security Operations Center, Managed Security, or client network environment.
• 5–8 years of experience in Cybersecurity or Infrastructure Security roles.
• Hands-on experience with Zscaler ZIA, ZPA/ZTNA, and ZDX.
• Strong command over Microsoft Defender XDR Suite (MDE, MDI, Defender for Cloud Apps).
• Working knowledge of Tenable Security Center or Tenable.io.
• Preferred Certifications:
• Zscaler Certified Professional (ZCP) – ZIA/ZPA
• Microsoft Certified: SC-200 / SC-300 / AZ-500
• Tenable Certified Professional
• Security+ / CEH / CISSP / CISM (optional, but a plus)
• Strong analytical and problem-solving skills.
• Excellent documentation, reporting, and communication capabilities.
• Ability to manage priorities, work independently, and collaborate cross-functionally.

ABOUT US:

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region’s trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business