Senior Service Advisor at matrix auto
Dubai, , United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

0.0

Posted On

23 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description
  • Provide exceptional customer service by assisting customers with their service needs and answering any questions or concerns they may have. Act as a liaison between the customer and the service technicians to ensure clear communication and understanding of the required services. Schedule appointments and manage the service department’s workflow to ensure efficient and timely service delivery. Maintain accurate and detailed records of customer interactions, service history, and repairs. Upsell additional services and products to customers based on their needs and preferences. Resolve customer complaints and issues in a professional and timely manner. Stay up-to-date with the latest industry trends, service techniques, and product knowledge. Collaborate with other departments, such as parts and sales, to ensure a seamless customer experience.
    Job Type: Full-time
    Pay: AED4,000.00 - AED5,000.00 per mont

How To Apply:

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Responsibilities

Please refer the Job description for details

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