Senior Specialist, Reporting & Analysis (DMA)

at  Ooredoo

THE COMPANY:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it’s a team that you can be part of.
Ooredoo’s future is bright, and you can be part of our ongoing success.

KEY ACCOUNTABILITIES & ACTIVITIES:

• Perform analysis on key areas related to commercial function and provide timely update and insight.
• Understand Key Performance Measures and Indicators that drive company measurement, reporting and analytics
• Identify, analyse and codify input for the BI knowledge base and disseminate critical information to those who need to know
• Design and create custom queries, dashboards, and reports & interpret data for analysis using Micro Strategy or other BI tools part of the portfolio.
• Provide daily, weekly, monthly and ad-hoc reports from the Data Warehouse.
• Gather key business issues / requirements, formulate questions, conduct data analysis, and formulate findings and recommendation
• Work cross functionally with other teams and departments for support and assistance
• Ensure the data confidentiality and security.
• Manage specific BI reporting related tasks and projects as delegated by the managers.
• Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
• Other duties as directed by the superiors.

REQUIREMENTS:

• Required years of experience relevant BI experience ( 3+ Years)
• Experience in the Telecom industry would be an advantage
• knowledge of current Data Warehouse technologies, concepts and products
• Strong knowledge of data warehousing, relational databases, SQL.
• Strong knowledge experience using BI reporting tools, techniques, practices, and methodologies.
• Strong business analysis and presentation skills
• Good knowledge of different business areas and concepts including marketing, sales, finance, strategy, B2C, B2B, and CRM
• Good knowledge of MS Office applications like Excel, Word, PowerPoint etc.
• Good command of both written and verbal English, Arabic would be an advantageStrong Analytical skills
• Strong Technical skills
• Strong interpersonal communication skills

Responsible for managing the user requirements, reporting, data preparation, information delivery , proficiency in at least one Business Intelligence reporting tool as part of the BI portfolio, and specialised in at least one functional areas within Telco and BI competency.