Service Manager - Identity and Access Management

at  MRSI Systems

The Service Manager for Identity and Access Management (I&AM) is responsible for overseeing the I&AM services within the organization. This role ensures the secure and efficient management of user identities and access privileges, aligning with the organization’s security policies and compliance requirements. The Service Manager will lead the I&AM service, manage IAM projects, and collaborate with various external subject matter experts to enhance security measures and user experience.

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IAM or IT security roles.
• Proven experience in managing IAM services and teams.
• Strong knowledge and experience of Microsoft IAM technologies, protocols, and best practices.
• Excellent project management and leadership skills.
• Familiarity with regulatory requirements and compliance standards (e.g., GDPR, HIPAA).
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strong knowledge of cloud security and IAM in cloud environments.

PREFERRED QUALIFICATIONS:

• Certifications such as CISSP, CISM, or similar.

• Leadership and Management:
  o Lead and manage the IAM team, providing guidance, training, and performance evaluations.
  o Develop and implement IAM strategies, policies, and procedures.
  o Ensure the IAM services align with the organization’s security goals and regulatory requirements.