software technical support analyst
at Fernandez Young LLP
Vancouver, BC, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Nov, 2024 | USD 60000 Annual | 29 Aug, 2024 | 2 year(s) or above | Networking Software,Programming Languages,Technology | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
EDUCATION
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Networking software
- Security software
- Database software
- Programming languages
EXPERIENCE
- 2 years to less than 3 years
Responsibilities:
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Diploma
College cegep or other non-university certificate or diploma from a program of 1 year to 2 years
Proficient
1
Vancouver, BC, Canada
