Spa Supervisor at Villa Group

Villa Park, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Training, Leadership, Customer Care, Performance Evaluation, Inventory Management, Hygiene Standards, Team Coordination, Problem Solving, Policy Enforcement, Guest Relations, Operational Monitoring, Safety Program Development, Feedback Provision, Staff Supervision, Report Generation

Industry

Hospitality

Description

Company Description Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences. Job Description Plans, monitor, and appraises job results. Conducts training. Implements and enforces systems, policies, and procedures. Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations. Ensuring cleanliness and good hygiene at the work place. To organize & conduct morning briefing. Welcome, assist and provide accurate information to the guest about the products and spa policies. Training Plan for New hire, follow up department training, monitor day to day training plan and maintaining of training record accurately. Attending Managers' duty during absence - Meeting & department operations (guest & staff needs) Evaluating performance and providing feedback to deserving staff in open forum. Taking corrective measure (guest & staff related concerns) without manager assistance. Coordination hiring & staff manning with the manager Providing all kind reports & activities held at spa Set the example, Communicate well, develop safety program, encourage positive behavior, Involve in various activity. Maintaining overall inventory, monitor day to day operation. Organize duty roster according to the business prospect Follow up maintenance, monitor all the treatments and quality of the services being rendered, & ensure public areas well maintain at all time Make regular checks to ensure the highest of standards at all times. To gather ideas and suggestions from guest or colleagues that can be utilized and will help on service operation improvements. Ensure to organize ahead of time to assign all colleagues work obligations & supervise them during their working hours. Make sure that guests and staffs are dealt politely, efficiently and promptly at all times. To ensure an excellent standard of customer care and professionalism are achieved at all times. To coordinate with Training Manager for maintaining the training records periodically. To cross check all reports if they are any discrepancies. To cross check all commission of the therapist are well balanced. In addition to the above, carryout any other work assigned by your managers from time to time. Qualifications Ability to communicate in English with Excellencies in both written and Oral. Must be Collage or University level. Minimum of 2 to 4 years work experience as Hostess or any related job. Additional Information Serve with Humility | Radiate Optimism | Rely on Our Family

Responsibilities

The Spa Supervisor plans, monitors, and appraises job results while conducting training and enforcing policies. They ensure cleanliness, assist guests, evaluate staff performance, and maintain overall operations of the spa.