Specimen Processor

at  UPMC

UPMC WESTERN MARYLAND IS HIRING!

We’re searching for a Specimen Processor to join our Laboratory in a full-time status. This role will require working variable hours, including weekend and holiday rotations.
In this role, you will receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phones, code charge slips, train new employees, and perform related clerical duties
Whether you’re looking for a change or ready to start your healthcare career, we invite you to explore this opportunity and join the UPMC journey!

• Demonstrate a service orientation approach by conveying courtesy, respect, enthusiasm, and a positive attitude in work situations. Show initiative and offer assistance in the completion of the department’s work. Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
• Investigate and resolve any requesting mistakes or other specimen problems. Request assistance when needed. Complete quality forms for unacceptable specimens, requesting errors, or other problems.Separate by centrifugation. Label appropriate aliquot tubes and transfer as defined by the policy; store samples at the appropriate temperature.
• Determine and enter the specimen receive time into the computer. Answer all telephone inquiries concerning proper specimen collection, results, and normal range information. Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
• Verify patient specimens such as blood, urine, and other body fluids with requisitions or labels, making certain that information on the specimens matches any paperwork received and the correct specimen. Properly request in the Laboratory Information System laboratory information system if needed. Prepare, package, and send specimens to outside locations as needed.
• Receive, sort, and prioritize ALL specimens according to the laboratory policies. Share specimens as necessary. Notify the supervisor of problems and any requests that need credited or clarified.
• Disinfect the work area after shift and during shift, if needed. Participates in the orientation and training of new laboratory specimen processors. Perform routine technical and related clerical duties as directed.
• High School diploma or equivalent.
• Three to six months of experience in a clinical laboratory, physician’s office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
• Good oral and written communication skills required.
• Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.