BRAND AMBASSADOR

• Develops a high performing Cast through effective recruiting, hiring, retention and performance management strategies for Cast and Store leadership. Fosters a culture of high performing teams.
• Ensures the Cast’s full engagement by providing role clarification, listening, asking questions and sharing information to continually train and develop the entire Cast.
• Holds self, Cast and Store Leadership accountable for their contribution to the Store’s results by aligning clear goals and expectations, tracking progress, ensuring appropriate feedback and addressing performance issues promptly.
• Provides current, effective feedback and ideas to executives in a variety of settings, one-on-one, conference calls as well as in groups. Designs an approach in a manner that is seen as appropriate and positive.
• In certain store locations it maybe a requirement that the management teams are first aid trained to comply with regulations

REQUIRED QUALIFICATIONS & SKILLS

• Demonstrated ability to develop and lead a team that drives results
• Demonstrated ability to manage multiple business priorities through time management, prioritisation and organisational skills
• Strong proficiency for business acumen
• Prior management experience in specialty retail preferred
• Ability to communicate clearly and effectively
• Understanding and adhering to the Health and Safety guidelines with regards to manual handling and the use of ladders, as appropriate.
• Must maintain a professional appearance

ABOUT THE ROLE & TEAM

This is an exciting opportunity to become a Store Manager in our Dublin store. You will be a brand ambassador by representing the Disney brand to the Cast and Guests.

WHAT YOU WILL DO

Storytelling is our legacy. Exceptional Guest Service is our standard. Quality is our model.

• Supervises the Leadership team and Cast in the use of innovation, creative language, technology and product to bring stories to life for internal and external Guests.
• Leads and performs scripted and non-scripted events for Guests and Cast Members in both one on one and group settings.
• Performs the Sales Manager role by holding Cast accountable for sharing knowledge, enthusiasm and passion for the Disney brand with internal and external Guests.
• Inspires others to achieve results through a sense of purpose, a spirit of cooperation and personal growth, especially while performing the Stage Manager role.
• Plans and oversees product placement to ensure adherence to Stage Set guidelines, fits Store architecture and contributes to the overall story being told.
• Ensures that Store is neat, clean, organized and that all maintenance issues are addressed in a timely manner.

Community commitment is our heritage… and our future. Environmental leadership is our shared responsibility. Integrity is our core value.

• Cultivates an environment that is inclusive of all Cast Members and the talents that they bring.
• Supports and participates in initiatives that give back and have a positive impact on the internal (Store) community and the external community.
• Adheres to all Company directives which promote the protection and preservation of the environment.
• Develops innovative ideas and encourages creative thinking for establishing best practices that will enhance the environment.
• Is open with all who interact with the brand. Treats everyone with dignity and respect at all times.
• Encourages people to work in a way that is fair, honest and trustworthy by being a role model.