OUR ROLE

As a Store Manager you will be fully accountable for all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for.
You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.

WHAT YOU’LL BE DOING

• Manage the customer experience as part of the TWC multi-channel strategy.
• Maximise contribution by achieving budget sales and controlling costs.
• Manage store costs without jeopardising stores objectives.
• Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance.
• Manage the performance and development of the management team.
• Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand.
• Provide feedback and information on product performance and development to appropriate departments.