Student Experience Officer
Reference number: JR249358
Location: Milton Keynes
Working pattern: Part Time, 22.5 hours per week
Contract Type: Permanent
Number of roles: 1
Grade: K2
Salary: £24,570 - £25,500 (FTE), pro rata for 22.5 hours per week
We are looking for a Student Experience Officer to join our team.

WHAT WE DO

Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance banking courses, and professional assessments. For almost 80 years, we’ve helped shape the development and careers of finance professionals.
We are part of the Kaplan group, one of the world’s largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.

DISABILITY CONFIDENT SCHEME

As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.
Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend

ROLE SUMMARY

The successful candidate will be responsible for providing an outstanding experience to our exam candidates, students and visitors. You’ll ensure computer based exams are administered in accordance with institute regulations and that compliance is upheld. In addition, you will ensure that all administrative tasks are completed efficiently, in a timely manner and to a high standard, as well as ensuring the training location is ready for our students during operating hours.
This is an excellent opportunity for someone who may be currently working as a Exam Administrator, who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/2vyrp89a

WHAT YOU’LL BRING TO THE ROLE

We would like you to have worked within a customer focused environment previously and be able to demonstrate you possess the following qualities:
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Proactive and personable with a desire to make a difference

• Excellent communication skills particularly face-to-face communication
• Good IT skills and computer literacy including an understanding of artificial intelligence
• Organised with a high level of attention to detail
• Experience in solving challenges at short notice
• Ability to work independently and as part of a wider team
• Experience of health and safety requirements in a similar establishment is desirable
• Able to work flexible hours