Team Leader - Warehouse Operations

at  World of Books

The Team Leader position plays a pivotal role in the delivery of the warehouse function within our Coventry Warehouse. As a Team Leader you will ensure the smooth running of an operational area whilst adhering to safe working practices within our FMCG environment. The role will be reporting directly to the Senior Team Leader and you will be responsible for a team of operatives up to 40 in peak times. You will need to work well within a team environment whilst offering leadership, team management and surpassing KPI targets.

Main Responsibilities

• Lead a team, of up to 40 colleagues, ensuring they are well motivated and engaged in the workplace and performing to company standards.
• Proactively contribute to health and safety onsite, ensuring that all safe working methods are followed, and accidents / incidents are reported and comprehensive investigations are carried out.
• Effective allocation of work and resources. Planning to meet demand during peak periods, ensuring holidays are kept within set limits.
• Carry out regular briefings with your team and develop and maintain solid working relationships in your team and across other departments
• Continuous improvements of processes to create efficiencies within the department
• Maintain good levels of housekeeping in working areas
• Liaise with the training team to ensure that all colleagues are full trained across multiple areas.
• Manage conduct and capability including performing investigations, following World of Books policies and procedures.
• Attendance management including return to work interviews, well-being reviews, short-term absence, long-term absence, and AWOL procedures
• Development of team through training, coaching, guidance, and mentoring
• Carry out any ad-hoc duties required by the Operations Manager/Team Manager/Senior Team Leader
• Demonstrate the Company values and behaviour

What You Will Bring To The Role
You will have excellent communication skills and be confident communicating with all different levels. You will be able to work autonomously as well as part of a team. You will demonstrate great leadership skills and be an effective decision maker.
You will have 1 years experience within a management role and have experience of resource planning. Ideally you will have an understanding of Warehouse Management systems, as well as E-commerce organisations.
Our Group
Founded in 2002, World of Books is a circular economy, for profit company that supports charities and protects the planet by enabling more goods to be reused. We are pioneers in the re-use and recycling of unwanted books, recycling about 80 million books each year, equivalent to around half a million trees.
We achieve this through three direct-to-consumer e-commerce businesses, supported by our own technology.
Find out more about the World of Books Group here: https://www.worldofbooks.com/en-gb/about-us/group
World of Books
Is the UK’s largest seller of used books online; selling to over 190 countries through our own website, marketplaces and wholesale partners. World of Books inventory is in excess of 4 million books, purchased from UK charities in return for payment and saving their waste disposal costs.
For those books we cannot sell, we ensure they are recycled and turned into products such as newspaper, cardboard packaging and tissue products.
Find out more about World of Books here: https://www.worldofbooks.com/en-gb/about-us
Ziffit.com
Established in 2013, to buy unwanted books, CD’s DVD’s, Blu-ray and console games directly from consumers via its market leading app. The smart technology enables consumers to use their mobile device to scan a product bar code or to simply tap in an ISBN code from a book for an instant valuation.
Ziffit sells all its books, CDs, DVDs and games via World of Books own website or partner websites such as Amazon and eBay.
Find out more about Ziffit.com here: https://www.ziffit.com/en-gb/about-us
World of Rare Books
Sells books published prior to 1970 (including rare, vintage and 1st edition titles) alongside vinyl and other ephemera through our own websites and other marketplaces. This business offers one of the largest selections of pre-ISBN books in the market and is the largest supplier of wholesale vintage books for decoration in Europe.
Find out more about World of Rare Books: https://www.worldofrarebooks.com/about-us
Our Technology
Our success is underpinned by our technology. We have developed bespoke software solutions to tackle changing market conditions and pricing. Our technology manages our warehouse, streams our stock and extends our reach to over 20 global marketplaces.
Our Vision
To be the leading seller of used books globally, while helping people to reuse and recycle for less through innovation and technology
Our Values
Responsibility: We work responsibly, value each other and treat the planet with respect.
Action: We take actions that improve our business for customers, colleagues, partners and shareholders.
Pioneering: We find new ways to better ourselves, lower our costs and grow our business.
Business for Good
World of Books Group is committed to using its business as a force for good in the world and we take our social and environmental responsibilities seriously. Our business model is designed to do good: helping charities, the environment and providing access to literature. As our business grows, so will its impact across these areas

• Lead a team, of up to 40 colleagues, ensuring they are well motivated and engaged in the workplace and performing to company standards.
• Proactively contribute to health and safety onsite, ensuring that all safe working methods are followed, and accidents / incidents are reported and comprehensive investigations are carried out.
• Effective allocation of work and resources. Planning to meet demand during peak periods, ensuring holidays are kept within set limits.
• Carry out regular briefings with your team and develop and maintain solid working relationships in your team and across other departments
• Continuous improvements of processes to create efficiencies within the department
• Maintain good levels of housekeeping in working areas
• Liaise with the training team to ensure that all colleagues are full trained across multiple areas.
• Manage conduct and capability including performing investigations, following World of Books policies and procedures.
• Attendance management including return to work interviews, well-being reviews, short-term absence, long-term absence, and AWOL procedures
• Development of team through training, coaching, guidance, and mentoring
• Carry out any ad-hoc duties required by the Operations Manager/Team Manager/Senior Team Leader
• Demonstrate the Company values and behaviou