Technical PM / Client Implementation Manager
at Fernway Partners
Sydney, New South Wales, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Oct, 2024 | Not Specified | 29 Jul, 2024 | N/A | Remote Locations,Powerpoint,Collaborative Environment,Teams,Communication Skills,Timelines,Teamwork,Buy In,Interpersonal Skills,Ms Project,Telehealth,Excel | No | No |
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Description:
ESSENTIAL EXPERIENCE AND SKILLS -
- 5+ years of senior project/program management experience in related field (e.g. technology, telehealth, digital healthcare)
- Qualifications in one of the professional Project Methodologies - PRINCE 2 or PMBOK
- Strong leadership, diplomatic and motivational skills
- Proven ability to work creatively and analytically to problem-solve, demonstrating teamwork and innovation.
- Strong ability to build and maintain relationships. Engage business leaders, solve problems, build consensus, establish credibility and achieve objectives.
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills.
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results
- High level of competency across MS Project, Excel, Word and PowerPoint.
- Experience in successfully leading projects and programs on-time, on-schedule and within budget
- Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding teams accountable for performance
- Strong experience presenting to executive sponsors and demonstrated communication skills, both written and verbal, with technical and non-technical staff, across all business levels
- Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders and peers
- Team-building skills with technical and non-technical staff
- Experience working both independently and in a team-oriented, collaborative environment
- Flexible with proven ability to conform to shifting priorities, activities, demands and timelines through analytical and problem-solving capabilities
- Must be able to learn, understand and apply new technologies
- Support diverse and inclusive work environment
DESIRABLE SKILLS
- Experience with working across multiple time zones with resources based across various remote locations
- Experience with account management for existing clients and supporting new projects they develop
- Experience working with Sales /Business development on tender inputs.
- Experience of Healthcare
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Responsibilities:
Program & Project Management
- Manage a portfolio of mission critical projects - both internal technology initiatives and customer onboarding activities.
- Define work to plan, deliver, manage and track projects as per best practice project management practices.
- Manage relationships and communication activities with stakeholders as needed, ensuring work is delivered in a well communicated, clear and transparent manner.
- Ensure that all initiatives are aligned to a clear and well understood set of requirements, and that these are realised effectively in production.
- Provide guidance, motivation and support to other members of the PMO team as needed.
- Provide guidance and support to deliver projects that span across multiple business areas and multiple geographies
- Work closely with counterparts in the UK to participate in establishing practices, templates, policies, tools to expand and mature the project delivery capabilities across the organisation globally
- Identify and mitigate potential risks.
Technical Account Management
A significant component of this role is working with customers to ensure swift onboarding and effective delivery of the core product/service, and additionally maintaining ongoing relationships to ensure any changes within customer environments are well managed.
Responsibilities include:
- Liaising with Sales/ Account management teams to assist with tender responses, client communications, onboarding discussions.
- Liaising with existing clients on new projects that could affect their integrations, problem solving solutions and setting up work to resolve potential issues - e.g. client has a change of internal systems and/or workflow.
- Providing a communication channel between clients, the business and the IT teams on any technical concerns. E.g. networking changes, downtime periods.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Sydney NSW, Australia