Technology Architect 6669-17

at  Foilcon

DESCRIPTION:

Deliverable - Infrastructure Asset Lifecycle Management.

RESPONSIBILITIES:

• Responsible for chairing all monthly client engagement calls for each cluster, collecting and analyzing OS deployment data to produce meaningful collateral for these calls.
• Provide status updates, risks and issues to ITS/DCO/Client stakeholders.
• Assist DCO financial teams in producing updated software support cost projections, cluster costs and developing new cost models as products enter extended support or when publishers change their costs models. Making further improvements the SRP client experience by creating better reporting, communications material, processes and helping clients identify paths forward to best reduce their software support costs. Assisting with the modernization of the SRP and it’s services.
• Creating RACI, and Onboarding activities.
• Developing costing and pricing models.
• Forecasting support and technical debt costs.
• Tracking and reporting on refresh KPIs.
• Development of reporting dashboards.
• Stakeholder engagement and management.
• Developing training and operational guides.
• Coordinating enterprise architecture approvals.
  Skills
  Experience and Skill Set Requirements