Teller II (Part-Time / 20 Hours per Week)

at  Enterprise Bank Trust

Saint Charles, Missouri, USA - 63301

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Dec, 2020Not Specified16 Sep, 20201 year(s) or aboveExcel,Confidentiality,Bank Secrecy Act,Salesforce,Office Equipment,Positive Pay,Regulations,Customer Service SkillsNoNo
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Description:

SUMMARY:

Handles all phases of teller duties, including deposits, withdrawals, check cashing, loan payments, etc. Is cross-trained in and is able to perform personal banking activities consisting of offering a full range of banking products and services as well as providing efficient and quality customer service.

QUALIFICATIONS:

  • Strong math and problem solving skills
  • Excellent interpersonal and customer service skills with the ability to cross sale products and services
  • Must maintain confidentiality of client transactions and bank records
  • Team-oriented, possess a positive attitude and work well with others
  • Good phone voice with professional and well-groomed appearance
  • Ability to interview customers and understand requests
  • Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
  • Ability to prioritize; handle multiple tasks; and work independently
  • Strong organizational skills and detail-oriented with high degree of accuracy
  • Thorough knowledge of bank operations, products, and services offered at the bank
  • Knowledge of banking laws and regulations including the Bank Secrecy Act

EDUCATION AND/OR EXPERIENCE:

  • High school diploma or equivalent plus a minimum of one year of banking experience.

COMPUTER AND SOFTWARE SKILLS:

  • Word
  • Excel
  • Bankway
  • Salesforce
  • Positive Pay 1 & 2
  • Image Centre
  • Intercept
  • Q2 Assist

Certificates, Licenses and Registrations:

  • Notary when applicable

How To Apply:

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Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Handles multiple transaction types such as, accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts; accepts deposits including bulk coin/currency, savings and checking deposits, issue cashier checks, and currency orders and shipments
  • Maintains proper cash levels in drawers and is responsible for keeping cash secure
  • Responsible for daily balancing of cash drawer
  • Responsible for handling over/short account in acceptable approved manner
  • Responds to clients’ needs and inquiries in a courteous and friendly manner
  • Ability to balance ATM, Vault, Coin and cash GL Accounts
  • Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering
  • Refers customers to an internal team of experts when additional financial goals and needs are recognized
  • Educates clients on bank technology, such as mobile and online banking, ATM and ITM
  • Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks
  • Ensures safe and sound banking practices, including adherence to all applicable laws and regulations
  • Assists with online banking initial enrollment & assists clients via Q2 Assist
  • Cross sell products and services: Define features and benefits of products/services, as well as provide customers with information on rates, service charges, restrictions and other related information
  • Performs check backs
  • Assist in opening and closing the branch, following procedures set by corporate security
  • Performs other miscellaneous duties as assigned


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Banking/Mortgage

Banking / Insurance

BFSI

Graduate

Proficient

1

Saint Charles, MO, USA