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会员关系助理 at The Hong Kong Jockey Club

Udan Tohoi Town, Inner Mongolia, China -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Luggage handling, Customer service, Concierge services, Traffic management, Facility maintenance, Communication, Problem solving, Hospitality

Industry

Non-profit Organizations

Description

主要职责 1.按照行李服务流程和要求，为抵离客人提供行李搬运服务，并将每次运送情况做好记录。2.做好行李服务设备的清洁工作。3.按照服务流程迎送客人，提供拉门服务。4.维护出入车辆秩序，保证上下客车位和车道畅通。5.准确回答客人的询问，主动做好服务工作。6.熟悉会所各种服务项目和营业时间，向客人推销会所的各项服务，介绍会所客房设施。了解本市交通、商业、旅游等方面资料。7.为客人指路，认真回答客人的询问，尽量满足客人的需求。8.受理客人行李寄存及领取，并做好详细的存取记录。教育程度职高及以上学历。经历有同岗位相关工作经验。

Responsibilities

The assistant is responsible for providing luggage handling services, managing guest arrivals and departures, and maintaining the order of the club's entrance and vehicle area. They also act as a point of contact for guest inquiries, promoting club services and providing information on local amenities.