Accounts Receivable Officer

at  Magentus

SHORT SUMMARY:

Reporting to the Financial Controller, this position is a full-time role within the Practice Management division, responsible for the reconciliation and timely settlement of customer accounts within given collection timeframes, whilst providing exceptional service to our customers. The role will also have a high level of interaction with internal stakeholders.

WHAT EXPERIENCE OR QUALIFICATIONS DO I NEED:

• Relevant tertiary qualifications and exposure to Salesforce, NetSuite and Microsoft Dynamics is highly desirable.
• Demonstrated extensive experience (3+ years) in a high-volume accounts receivable role.
• Previous collections experience, and the ability to build good relationships with customers to ensure the accounts are kept up to date.

OUR VALUES SAY A LOT ABOUT US:

People are at the heart of everything we do at Magentus — we work as one team to create a healthier society.
One Team / Make a difference / We Care / Constant Evolution / Trust

• Processing of outgoing customer invoices, credit notes, refunds and collections.
• Reconcile accounts receivable ledger and assist with bank reconciliations.
• Report on aged accounts receivable balances.
• Follow up on overdue customer accounts and contact to request payment.
• Review, investigate and take appropriate action for unallocated payments or customer credits.
• Update and maintain customer database in a timely manner.
• Provide quality customer service and assist customers with enquiries in an efficient, positive and professional manner.
• Provide assistance to other team members to ensure a prompt response to all customer enquiries and other related duties as required or assigned.