Casual Sales Assistant - Northland

at  JD Sports

WHO WE ARE

Known best as the ‘Undisputed King of Trainers’, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come!

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. Afterall, there is a reason why we are recognised internationally as the ‘Undisputed King of Trainers’.
As a Sales Assistant, you are responsible for providing exceptional customer service to provide a unique and memorable JD experience.

As a Sales Assistant you are responsible for, but not limited to:

• Act as a brand ambassador, encompassing all things JD from product knowledge to tailored customer service
• Assist customers with all queries and process sales
• Work in collaboration with the wider Management and store team to achieve KPI’s and targets
• Support wider team with adhoc tasks, including VM set up, store cleanliness and presentation etc.
• Escalate any customer complaints to management
• Consistently complete any mandatory training relevant to product, policy & procedure etc