Chief Development Officer

at  Ottawa Humane Society

QUALIFICATIONS

• Post-secondary school diploma or degree or equivalent
• CFRE designation is an asset
• 10 years of fundraising, development or advancement experience
• Demonstrated excellent leadership and teamwork abilities
• Demonstrated excellent customer service, crisis management and conflict resolution skills
• Excellent organizational skills
• Experience with Raiser’s Edge database or similar CRM database is essential
• Proficiency in Microsoft Office Suite
• Advanced verbal and written skills in English are required
• Bilingualism (English/French) is an asset

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Employee must be willing and able to work occasional evenings, holiday and weekend shifts
• Employee may be required to be available to respond to after-hours emergencies as needed
• Employment is conditional upon maintaining a valid driver’s license
• Employment is conditional upon maintaining confidentiality of OHS information
• Employment is conditional upon the ability to work around all species of animals safely

JOB PURPOSE

The Chief Development Officer (CDO) is responsible for the leadership of the comprehensive Ottawa Humane Society (OHS) philanthropic and engagement campaign.

DUTIES AND RESPONSIBILITIES

• Provide vision, strategy, short- and long-term planning, and leadership to build the long-term success and stability of the OHS and achievement of its mission
• Lead the identification, achievement and evaluation of OHS and department objectives
• Develop, implement and evaluate a comprehensive campaign
• Leverage business intelligence to develop new strategies, develop projections, and determine trends
• Lead efforts to raise annual, recurring, major and legacy gifts
• Raise funds in conjunction with the OHS board, staff and volunteers
• Ensure and oversee appropriate systems for prospect management and reporting, donor research, donor and gift recordkeeping, and stewardship
• Ensure best practices and consistency in donor communications in collaboration with the OHS marketing and communications department
• Lead the research of foundation and corporation funding opportunities, the development of grant proposals, and ensure funding and reporting requirements are met
• Provide leadership and direction for all development events and engagement activities, increasing opportunities to promote and showcase the organization to current and potential donors
• Lead, motivate, train, and coach all OHS staff on positive donor relations, and maximize contribution opportunities throughout the OHS
• Cultivate, develop and maintain relationships with donors, donor prospects, corporations and foundations
• Leads OHS donor and prospect engagement and supports overall OHS communications strategy
• Support the OHS Board of Directors’ and senior management’s role in giving and donor cultivation
• Champion OHS culture, including equity, diversity and inclusion
• Assist department staff in the creation of annual goals, timelines, and deliverables
• Provide ongoing performance management and annual reviews
• Institute staff on-boarding, training, continuing education seminars and professional and career development programs for department staff, volunteers and work placements
• Oversee the development of department budgets and monitor revenue and expenses in relation to the approved budgets
• Maintain a knowledge of fundraising and development best practices and trends
• Develop, implement and ensure adherence to OHS plans, standard operating procedures and policies and procedures, ensuring compliance with municipal, provincial, and federal legislation, the mission of the OHS, and board policies
• Lead or attend staff and other meetings and committees as required
• Develop and maintain productive relationships with OHS partners and stakeholders achieve OHS and department goals
• Be familiar and ensure adherence to all health and safety legislation, policies and procedures
• Respond to complaints about employees, volunteers and operational procedures, and respond to grievances and complaints from unionized and non-unionized staff
• Accountable for all aspects of development human resources and performance management
• Research, prepare, and deliver written and verbal reports and presentations
• Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, and OHS mission, policies, and the collective agreement
• Ensure security and maintenance of OHS assets
• Provide advice and assistance to OHS staff, managers, directors, CEO, OHS board and committees
• Serve as spokesperson for OHS development and as delegated by the CEO for other matters
• May be required to assume the responsibilities of the CEO