Client Services Manager

at  Cagney Contract Cleaning

Title: Client Services Manager
Reports to: DOC Division Manager
Direct Reports: Area Managers
Contract Type: Permanent with probation period of 6 months
Hours: Full-time, 40 hours per week (flexible)
Location: Unit 17, The Hub Logistics Park, Bracetown, Dublin 15, D15 HK76

OVERALL RESPONSIBILITY

Cagney Contract Cleaning is seeking a highly motivated, customer focused individual with an experience in managing teams, to manage and provide support to the team of Area Managers on the day to day. The successful candidate will manage a team of Area Managers, who are responsible for delivery of consistent and high standards across multiple client facilities. The main functions of this position are:
to provide support, guidance and assistance that allows the team successful delivery of our services and in turn will result with building partnerships, creating value for the customers, ensuring contract retention and growth of the company.
to manage the team and ensure they are fulfilling their duties in line with the expectations outlined.

KEY REQUIREMENTS:

• Min. 2 years’ experience in the service industry or contract cleaning industry.
• Min. 2 years’ experience in managing teams.
• Full clean drivers’ licence.
• Eligibility to work in Ireland on F/T basis and flexibility is essential.