Customer Account Manager

at  Elevation Recruitment

REQUIREMENTS OF THE CUSTOMER ACCOUNT MANAGER:

• Exceptional customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a proactive mindset
• Ability to work collaboratively in a team and independently
• Highly motivated with outstanding organisation skills
  If you are ready to take your career to new heights, please submit your CV!

• Develop and maintain strong relationships with existing clients
• Understand client needs and requirements to provide tailored solutions, from order to despatch
• Act as the main point of contact for your customers
• Collaborate with internal teams to ensure timely and accurate delivery of products and services
• Be involved in full project management including costing and production planning
• Monitor market trends and competitor activities to identify potential business opportunities
• Provide regular reports and updates to senior management on account performance