Customer Care Officer
at EPloyment Consultancy
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Jun, 2024 | Not Specified | 31 Mar, 2024 | 2 year(s) or above | Working Experience | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
- Follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
- To handle feedback and provide supplementary information like pricing, stock availability and etc.
- Providing support to the sales team.
- Assisting the sales team to arrange with customers on the servicing of products.
- Handling of 1-to-1 exchange process.
- Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc).
- Respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
- Ensure that display sets are in proper working condition at point of sales.
- Manage our service partners.
- Ensure that leads provided are promptly attended to.
- Provide product information and details to enquiries by our service partners.
- Scheduling of installations for our customers with our service partners.
- Handle feedback from customers with regards to our service partners.
JOB REQUIREMENTS:
- 2 Year of relevant working experience.
- 5 day work week.
Interested applicants, please email your resume to us.
E-Ployment Consultancy
EA License No: 09C0884
EAP Name/ Registered No: Ivan Mah/ R110831
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Singapore, Singapore