Customer Service Representative

at  Randstad

Charlestown, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate26 Jul, 2024Not Specified01 May, 2024N/AGood communication skillsNoNo
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Description:

Position: Customer Service Representative
Contract: End of June at this stage, potential to extend
Organisation: Not-for-profit
As one of the largest not-for-profit organisations in Australia, our client offers over 550 services across NSW and the ACT in the areas of aged care, retirement and independent living, early learning, disability, chaplaincy and community services.
Hours of work are full time, Monday to Friday, 9.00am - 5.00pm.

Your responsibilities will include:

  • Answering inquiries and providing excellent customer support
  • Resolving issues and concerns with empathy and efficiency
  • Processing financial information / data
  • Maintaining accurate records and documenting interactions
  • Effectively navigate internal database and resources available

    What We’re Looking For:

  • Strong communication skills and a customer-focused attitude

  • Previous call centre or customer service experience
  • Strong administration skills including data entry and attention to detail
  • Availability to commence as soon as possible

A cleared police check and 2 reference checks are required before commencement.
To be considered for this opportunity please follow click ‘Apply Now’ and prompts to submit your resume.
For more information please contact Elyse on (02) 4032 7357
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Responsibilities:

  • Answering inquiries and providing excellent customer support
  • Resolving issues and concerns with empathy and efficiency
  • Processing financial information / data
  • Maintaining accurate records and documenting interactions
  • Effectively navigate internal database and resources availabl


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT Software - Other

Customer Service

Graduate

Proficient

1

Charlestown NSW, Australia