Customer Services Administrator

at  Dawn Meats

Overview:
Job title: Customer Services Administrator
Reporting to: Customer Service Manager
Location: Carroll’s Cross, Kilmacthomas, Co. Waterford.
Contract: Full time/Permanent

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING SKILLS / REQUIREMENTS:

• Fluent English
• Ability to work in a fast-paced environment using own initiative and make decisions quickly and effectively.
• Excellent computer skills
• Excellent organisational skills
• Excellent phone skills
• Have minimum 2 years’ experience in a similar role.

ROLE SUMMARY:

Dawn Meats are currently looking for an experienced Administrative Assistant, that will be responsible for a variety of administrative and clerical duties for the site.
Responsibilities:

The successful candidate will work as part of the Customer Service team and will be involved in:

• Receiving & Processing orders and order entry.
• Processing export and domestic shipping documentation daily.
• Arranging all customs documentation & health certificates.
• Handling a high volume of calls both inbound and outbound within the customer service dept.
• Telesales & Customer Support.
• General admin support & resolving invoice queries.
• To be courteous, polite, and respectful to all customer and colleagues ensuring that the highest quality of service is always delivered.