Events Manager

at  Waverley Country Club

Description:
Position Summary: The Events Manager is responsible for arranging and directing the activities of Club sponsored and member events in accordance with established policies and procedures. Develops all correspondence and related materials required to efficiently arrange and facilitate all functions. Works with other departments to ensure that members’ and guests’ expectations are exceeded.

Work Performed:

• Promotes the Club’s facilities for member events and other member-related activities.
• Promotes, advertises, and markets the Club’s social event facilities and capabilities to all members.
• Assists members and sponsored guests with arranging banquets, luncheons, meetings, weddings, dances, and other social events; obtains pertinent information needed for guest planning. Provides written confirmation of details associated with each event.
• Works with the Executive Chef to determine selling prices, menus, and other event details; oversees the development of Banquet Event Orders (BEO) and assures that pre-planned banquet menu offerings are current and reflect general member interests.
• Regularly reviews and recommends revisions to policies associated with private events.
• Develops and maintains a highly creative banquet packet to communicate menus and services to members.
• Facilitates all arrangements for Club events and tournaments.
• Provides written promotional materials for Club events for the monthly newsletter and other communications.
• Facilitates details associated with private and Club functions, including but not limited to printing of menus, procuring of decorations, entertainment, and other special requests, etc.
• Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
• Checks event orders against actual room setup.
• Maintains past and potential event files; schedules calls or visits to assess ongoing needs of prospective events. It is imperative to maintain event portfolios within the Reserve program to allow current information to be referenced by others.
• Completes and distributes in-house BEOs. Communicates ongoing changes and revisions to arrangements.
• Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met. Provides monthly banquet sales forecasts for the upcoming quarter.
• Obtains necessary permits for special events and functions.
• Critiques functions to determine future needs and to implement necessary changes for increased quality.
• Attends staff and management meetings to review policies and procedures.
• Diagrams room layout, banquet item placement, and related function details.
• Coordinates room arrangements and seating assignments of members for Club related events.
• Facilitates all event billing in coordination with the banquet Captains and Accounting office.
• Serves as liaison between kitchen, service, and management staff.
• Develops and maintains the Club’s master calendar and reservation program.
• Performs special projects as assigned by F&B Director

Reporting Relationship: F&B Director
Supervises: Events Assistants
Requirements:

Minimum Requirements for Position:

• Formal education in Hospitality and Business Management, preferably a Bachelor’s degree in Hotel and Restaurant Administration.
• A minimum of six years experience in the hospitality industry with three years as a manager or Events Director.
• Excellent verbal and written communication skills.
• Creative with a keen eye for detail.
• Ability to produce work free of errors.
• Strong organizational skills.
• Self-starter that works well in a team environment.
• Diverse knowledge of food, beverage, and wine.
• Proficient in computer programs, including Microsoft applications and Point of Sale.
• Active member of the Club Managers Association of America and working to obtain the Certified Club Manager designation.

Physical Requirements:

• Required to work irregular and extended hours, including evenings, weekends, and holidays.
• Able to lift a minimum of 35 pounds, walk, bend, and stoop.

Please refer the Job description for details