HR Manager

at  RamSoft

ABOUT US

RamSoft, Inc., headquartered in Toronto, Canada, is a global leader in Web based Radiology Solution. Our teams are present in USA, India, South Africa and Vietnam. Through 30 years of innovation in web radiology, we have provided several award-winning solutions to healthcare providers around the world. With the state-of-art software and services, we are uniquely positioned to help Hospitals, Clinics and Physicians to deliver effective patient care. We love to innovate, we are in the process of building a new technology platform that will help save more live and improve patient care.
RamSoft is headquartered in Toronto, Canada. We are also present in USA, India, South Africa and Vietnam. RamSoft India’s office is located in Bangalore, and this role is open to local and remote candidates.

• Provide advisory and functional support to AVP People & Culture to ensure departmental goals are achieved·
• Review and work on OKRs for department.·
• Manage employee life cycle activities like interviewing, testing of candidates; onboarding of new hires, performance management and training and development of employees; terminations and exit interviews·
• Respond to staff inquiries regarding policies, practices, and procedures for HR-specific issues·
• Advise and support assigned managers and team leads to find and implement solutions to their HR management issues·
• Work with AVP of People & Culture to investigate and resolve complex and sensitive employee relations issues (e.g. conflicts, complaints, performance improvement plans)·
• Research market and industry trends to propose updates for job descriptions, titles, and compensation·
• Prepare reports on HR metrics using data from HRIS, payroll systems, and other tools·
• Assist in gathering artifacts for ISO, SOC2, and other audits·
• Assist with development of presentation content and training material (e.g. general employee training, board meetings, Company Townhalls)·
• Support the development and administration of the employee recognition and engagement programs, including assessment and follow-up of engagement survey results·
• Support administration of the performance management and salary review process (e.g. preparation for rollout, educating staff, processing results)·
• Support administration of professional development program e.g. process training requests, research training providers·
• Keep up-to-date with HR trends, best practices, and relevant legislation, and recommend improvements for RamSoft·
• Assist in the development, implementation, and maintenance of HR policies and procedures, ensuring compliance with current local legislation and internal standards·
• Maintain files in the HR drive and HRIS·
• Collaborate with Finance to prepare payroll for processing in assigned region; ensuring time off, organizational changes, etc are all captured accurately.·
• Collaborate with IT for tasks related to employee onboarding, changes, and offboarding·
• Process new hires, changes, enrollments, and terminations for assigned region in payroll and benefits systems; provide employees with paystub access, benefits documents etc·
• Respond to external HR and Operations-related inquiries (e.g. employment verification requests)·
• Perform other related duties as assigned.