IT Support Specialist II

at  Kandji

ABOUT KANDJI

Kandji is the Apple Device Management and Security Platform. Kandji empowers companies to manage and secure Apple devices in the enterprise and at scale. By centrally securing and managing Mac, iPhone, iPad, and Apple TV devices, IT and InfoSec teams can save countless hours of manual, repetitive work with features like one-click compliance templates and more than 150 pre-built automations, apps, and workflows.
Device Harmony is our vision for tearing down the wall between IT and InfoSec to keep every Apple user secure and productive, using connected intelligence and automation. By choosing a career with Kandji, you will play an integral role in contributing to making our vision a reality. Backed by world-class investors such as Tiger Global, Greycroft, B Capital Group, Okta Ventures, the Spruce House Partnership, and First Round Capital, Kandji has raised over $100+M in capital to date.
Trusted by industry leaders, Kandji’s rapidly growing customer base includes companies like Ramp, Notion, Netskope, Noom, Turo, Groupon, VoxMedia, and more.
Recognized for its award-winning products, Kandji was recently named the #1 fastest-growing app in Okta’s 2023 Businesses at Work Report and a G2 Best Software 2023 Award Winner for Fastest Growing Products!

MINIMUM QUALIFICATIONS:

• 2 - 4 years of experience in a corporate environment supporting Apple devices.
• Intermediate knowledge of IT corporate environments and ITSM.
• Intermediate experience with Okta or other identity management platforms. (i.e. Understanding user and group structure, application assignment, IAM concepts, and management).
• Intermediate or advanced knowledge and experience administering one of the following: Google Workspace, Slack, Apple MDM, and other modern technologies.
• Strong written and oral skills.
• Excellent critical thinking and troubleshooting skills.

Please refer the Job description for details