IT System Administrator - Dhofar Global Tr Co LLC

at  Qureos Inc

Position Type: Full-time
Salary: Competitive, based on experience
Dhofar Global Tr Co LLC is a leading company in the FMCG industry, specializing in the production and distribution of household and personal care products. We are currently seeking an experienced IT System Administrator to join our team in Dubai, UAE.
As an IT System Administrator, you will be responsible for the overall management, maintenance, and security of our organization’s IT systems. You will work closely with our IT team to ensure the smooth operation of our network, servers, and software applications.

MUST-HAVE QUALIFICATIONS:

• Experience with ERP/CRM software like Zoho or Odoo.
• Excellent communication skills.

DUTIES AND RESPONSIBILITIES: - NETWORKING

• Handle all network and system issues of more than 100 users in UAE, Qatar & Oman.
• Directly reporting to the CEO & Vice Chairman of the organization.
• Oversee new and existing equipment, hardware, and software upgrades.
• Monitoring and deploying endpoint antivirus Protection service for business.
• Interact and negotiate with vendors, outsources, and contractors to secure network products and services.
• Set up accounts, cloud store and workstation.
• Manage all Microsoft Office 365 installations and emails like creating, deleting, and modifying users and emails.
• Administration of creating and maintaining user and computer accounts in the active directory.
• Configuration of Microsoft Teams for the employees.
• Android and iOS platforms email management.
• Maintain Avaya IP phone system and fax machines.
• Design, implement and maintain Audio/Video systems.
• Email security management.
• Configure and maintain FortiGate firewalls and network administration.
• Setup Forticlient VPN network connection with the data center, offices, and branches.
• Configure networks to ensure their smooth and reliable operations for fulfilling country objectives and process.
• Maintaining CCTV and NVR devices.
• Repairing and replacing network and IT equipment as necessary
• Monitor network performance and troubleshot problem areas as needed.
• Oversees installation, configuration, maintenance and troubleshooting of end-user workstation hardware, software, and peripheral devices.
• Ensure network connectivity of all servers, workstations, telephone equipment, fax machines and other network appliances.
• Works with other IT team members on troubleshooting, upgrades and deployments for internal operations.
• Manage servers, including databases, emails, printers and backup and their associated operating systems and software.
• Maintain documentation of all critical systems including network systems and hardware‘s with proper user rights and authorization details.
• Ensure all IT systems are as per adequate standards and uniform across all departments, branches, and sites.
• Collaborate with department heads to assess near and long-term network capacity needs.
• Create and maintain documentation as it relates to network configuration network mapping, processes, and service records.
• Develop, implement, and maintain policies, procedures and associate training plans for network administration, usage, and disaster recovery.
• Website content management (CMS) and updates, managing product information etc.
• Website hosting and domain management with providers and vendors.
• New IT products purchase and negotiation with vendors handing an annual budget of (500K AED) half million dirhams yearly.