Loan Set- Team Leader

at  Zimmer Biomet

Due to recent internal movements we are now seeking Expressions of Interest for a Loan Set Team Leader. You will responsible for managing the performance and output of the Inbound and Outbound Loan Set team on a rotational basis. Taking a ‘hands on’ approach to this role, you will be across all aspects of Loan Set representatives’ position on a day to day basis.

• Ensuring that team members comply with the existing processes
• Managing the Inbound and Outbound teams to ensure Loan Set targets are achieved
• Plan staffing levels for areas of responsibility.
• Promote positive team morale and address performance issues should these occur.
• Provide information in support of the performance review process
• Ensure all work performed is aligned to the highest business priority
• Participate in continuous improvement activities.
• Gain a positive profile with key Zimmer Biomet Sales staff, based on superior customer service.
• Establish key relationships with the Marketing and Sales teams to drive collaboration on service delivery challenges and initiatives.
• Ensure that a 5S work environment is delivered and sustained