Manager, IT

at  CapitaLand

About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Reporting to the Regional Director, IT, SEA as part of the IT team supporting all departments of the Ascott’s property while developing sound relationships with IT and maintenance providers
Details of the roles and responsibilities include:
1. Serve as the main point of contact for all IT-related matters within Singapore
2. Provide support to the cluster in fulfilling IT requirements for property openings.
3. Offer technical guidance on integrating new systems.
4. Aid business users in accessing IT solutions while ensuring compliance with group policies and security guidelines.
5. Configure and set up systems for newly established or converted properties.
6. Collaborate with the country Business Development team to deliver comprehensive end-to-end IT solutions, covering applications, integration, infrastructure, security, and compliance.
7. Align IT solutions with headquarters’ initiatives.
8. Work closely with property operations to address and resolve application-related issues such as property management, Housekeeping system and etc. Escalating matters as necessary and communicating any required escalations to headquarters.
9. To ensure that the Ascott’s Singapore Cluster’s computer system both hardware and software is fully accounted for, properly maintained and reliable.
10. To ensure procedures are in place that in the event of any problems encountered in software and hardware, that they are addressed immediately.
11. To ensure the physical and logical security of IT system.
12. To define and keep updated written incident management policies and procedures where the action to be taken and persons to be contacted in case of an incident are clearly mentioned.
13. To attend to any problems encountered in software and hardware by all departments and to keep a register of such incidents and the manner in which they have been solved.
14. To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.
15. To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup tapes.
16. To assist any departments of the properties in formulating their IT material requirements and provide adequate solutions to their needs.
17. To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the properties
18. To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.
19. Any other ad-hoc duties assigned

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified

Please refer the Job description for details