People & Purpose - Learning & Development Business Partner - Manager

at  Deloitte

Company Description
Deloitte is a leading global provider of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, Tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organisation”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 457,000 people make an impact that matters at www.deloitte.com

ABOUT THE DIVISION

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

• Human resources
• Information technology
• Marketing and Communications
• Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.
Job Description

QUALIFICATIONS

• Bachelor’s degree in Human Resources or related discipline
• Post graduate degree is preferred.

EXPERIENCE:

• At least 6-8 years of relevant experience in L&D with ability to design curriculum, perform learning needs analysis and training vendor evaluation.
• Ability to integrate business strategy into the design and development of an annual learning plan.
• Results-driven with strong leadership qualities.
• Good knowledge of Skills Development and BBBEE legislation, practices and processes.
• Proficiency and hands-on experience with the Learning Management System [SABA SBX].
• Excellent personal organisation and the ability to cope with extremely fast-paced environment and high volumes of work whilst maintaining quality and productivity.
• Ability to communicate complex information, verbally and in writing, concisely and in a manner, which drives people to act.
  Additional Information

MAIN PURPOSE OF THE JOB:

The Learning & Development Manager [Learning Business Partner] will be responsible for collaborating with our business stakeholders across the Africa Member firm (AMF) to coordinate and organize learning events and initiatives for new and existing employees.
The L&D Manager will work closely with our service line or enabling functions, to build a deep understanding of their strategies and enable identification and diagnosis of capability gaps which will affect the business from achieving its goals.
The role will advise the business on suitable learning solutions which will drive business and individual performance whilst building strong relationships with a complex range of stakeholders - collaborating and challenging to ensure best learning solutions are delivered.

RESPONSIBILITIES:

• Build strong partnerships with business leaders in service lines/enabling functions to understand their businesses’ learning needs and ensure targeted solution development.
• Proactively diagnose business challenges and opportunities for learning and/or development, tailoring solutions for specific business needs.
• Understand business goals and growth strategy and translate them into learning offerings supported by a needs assessment approach whilst acting as a source of knowledge to the business in the area of expertise.
• Balance unique service line/enabling function needs with firm-wide initiatives and strategy to create optimal learning solutions and plans.
• Act as a strategic business partner, trusted advisor and learning consultant to business stakeholders and operate in alignment with HRBPs for a complex, diverse, multi-business portfolio.
• Analyse performance needs, uncover root causes that contribute to business learning needs, investigate alternative options and propose solutions whilst bringing a local, cultural and/or specialised business perspective to the table.
• Partner with line leaders and employees to drive the development and execution of employee individual development plans and ensure adoption of local and global standards.
• Champion good learning practices, disruptive learning solutions and advancements in social and digital
• learning which can be applied to learning initiatives across the business to promote positive employee experience.
• Monitor and evaluate our learning curriculums in terms of learner experience and business impact, driving a culture of continuous improvement.
• Own the service line/enabling function’s annual L&D plan and end-to-end delivery of blended learning initiatives for career milestone and leadership programs, including in-person events, online learning paths and on-the-job experiences.
• Use data and insights from performance management, talent & succession management and assessment processes to gain insights to the business, capability gaps and learning needs and demonstrates value of learning interventions by linking to the business objectives.
• Drive application of learning policy, promote a culture of compliance with all learning activities and provide regular status updates to L&D management and the business.

OUR PURPOSE

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte’s impact on the world. https://www2.deloitte.com/global/en/pages/about-deloitte/articles/impact-that-matters.html