Project Coordinator

at  Humanforce

WHO ARE WE?

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom.
Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses.
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work.
We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives.

• Own and deliver the planning and implementation for our Performance Services customer engagements. Create clear plans, define the scope, objectives and timelines. Work closely with the Senior Service Managers and professional services team to ensure the goals are aligned and achievable.
• Coordinate and manage the consultant for the project to ensure human capital equipment, and materials required for project execution are available to execute.
• Central point of communication between key stakeholders and customers to ensure expectation management and all informed parties are aware of project status, risks and issues.
• Responsible for maintaining the project documentation, including the project plans, schedules, status reports updates are effectively updated.
• Identify and manage risk and quality assurance of the project deliverables. Clear understanding of escalation process and when it is needed.