RAC Service Consultant

at  RACV

• Hybrid Work Arrangement
• Exclusive RACV Staff Discounts on Accommodation at all our RACV Resorts
• 50% off Insurance policies + Free Basic Roadside Assistance
  We’re looking for passionate Customer Service Consultants to join our Noble Park, Roadside Assistance Team who will play a critical role as the first point of contact to our members by providing a reassuring and empathetic tone of voice in all situations.
  Assisting with a diverse range of calls, you will assist our members with incidents varying from a flat tyre/battery to a burst water pipe at a their residence. You will feel empowered and motivated as your contribution will truly make a difference to the lives of everyday Victorians.
  This is a Permanent Full-Time Position, The commencement date is on Monday, 13th May 2024.
  We are looking for Consultants and presently offering a rotational 3 week roster, between the hours of 6am – 1am you will be required to do at least 2 weekends of this rotation.
  Our 6-week training program will set you up for success in the role providing you with a blended learning experience made up of classroom and on-the-job training (Note: training is operated from our Noble Park contact centre and you will be require to attend based upon a Mon-Fri, Full-time capacity).

Please refer the Job description for details