Receptionist - 25 Linnell Circle - Anticipated Opening 7/8/2024

at  Valley Collaborative

Position: ReceptionistLocation: Valley Middle School - Billerica, MAReporting to: PrincipalFTE: 1.0Valley Collaborative is a Massachusetts Department of Elementary and Secondary Education approved public school entity. Valley also provides Massachusetts Department of Developmental Services (DDS), Massachusetts Commission for the Blind (MCB) and Massachusetts Rehabilitation Commission (MRC) programs for Individuals over the age of 18 with special needs. Valley provides a robust pathway for students to continue their careers beyond high school by providing high quality academic, therapeutic, and vocational services to individuals referred by both local school districts and DDS, MCB and MRC. We provide programming so Students and Individuals with special needs can reach their educational and/or occupational goals.
By sharing its resources with multiple school districts and social service agencies, Valley programs are able to maintain superior quality at reasonable costs to all those it serves while meeting or exceeding state standards.The Middle School prides itself on providing an enriched school experience while supporting our students with the tailored therapeutic environment they require. All students have access to writing, reading, language arts, math, science and social studies instruction along with social and life skills programming. Students access this curriculum throughout the school day via multi-modal approach. The program is rich in trained professionals, supports, and technology specific to our population.
By sharing its resources with multiple school districts and social service agencies, Valley programs are able to maintain superior quality at reasonable costs to all those it serves while meeting or exceeding state standards.Qualifications: Highly organized with an ability to perform detailed work accurately and efficiently within strict deadlines in a fast-paced environment. Demonstrates ability to manage complex/varied tasks simultaneously and with high level of confidentiality.Proficient in technology and computer applications such as but not limited to Google Suite (Docs, Spreadsheets, Forms, etc.), Microsoft Office (Word, Excel, PowerPoint), and other web based applications. Two to three years experience in an office environment, school district or municipal office, or a similar setting that is people centered. Excellent personal and communication skills in working with school personnel and community members.
Excellent organizational, communication, human relations, customer service and technology/computer skills. Minimum AA Degree; Bachelors Degree preferred Overall Responsibilities: Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the Collaborative. Screening calls, transferring calls, responding to inquiries and/or taking messages. Ordering and maintaining supplies for building copy machines.
Including ink and paper. Process Amazon and WB Mason supply request. Greets individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries; and/or directing individuals to appropriate party within the building in a pleasant and informed manner.
Distributes items within the site (e.g. special delivery and overnight mail/packages, messages, application packets, new student applications, etc.) for the purpose of ensuring receipt to addressee and/or providing material/s. Maintains building information (e.g. use schedules, staff directories, emergency contacts, etc.) for the purpose of providing reference information.
Maintains reception area materials (e.g. newsletters, event calendars, etc.) for the purpose of providing resource information to visitors. Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations.
Be willing to learn new technology and recordkeeping protocols that will improve efficiency. Routinely review website for corrections, needed updates and additions. Prepares all documents and information in Diligent Board Books for Board of Directors Meetings. Prepare and complete mailings of reports or correspondence.
Answer phone/takes message. Participate in in-service training as requested by Supervisor. All additional administrative support and office duties. File as needed A strong commitment to the goals, mission, and philosophy of the organization.
Other Competencies (skills, abilities, behavior): Ability to understand and follow both written and oral instructions. Adaptability to perform routine, repetitive tasks within a specific period of time.Prioritizes work assignments to be completed within time requirements. Must demonstrate a positive and caring attitude toward individuals and staff. Must remain flexible and adaptable in order to meet department needs.
Physical Demands: Constant standing or walking Requires ability to lift up to 50 pounds Bends, reaches, lifts, carries, twists, pushes, pulls, and handles equipment when performing duties Able to reach and operate equipment and systems safely and effectivelyValley Collaborative is an Equal Opportunity EmployerValley Collaborative is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, sex, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information, disability, limited English speaking ability, or homelessness, as defined by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation

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