Rostering /Scheduling Officer

at  Enhanced Lifestyles

Are you a dedicated and passionate individual looking for an opportunity to make a significant impact in the disability services sector? Join us at Enhanced Lifestyles as a Rostering Officer (Service Delivery Officer)

POSITION OVERVIEW:

In this full-time role, you will play a pivotal role in coordinating our team of Support Workers, dedicated to providing high-quality supports and customer-focused services to individuals with disabilities in South Australia.
This role is unique and will be full-time across a five day roster

As a Service Delivery Officer your role encompass several key responsibilities that are central to our mission of delivering top-tier disability services.

• Efficient Rostering: Meticulously coordinate and schedule our dedicated Support Workers. Your goal is to ensure that the needs and preferences of our valued customers are met with precision and in a timely manner.
• Exceptional Customer Care: As the primary point of contact for both our staff and service users, you are the embodiment of our commitment to exceptional customer service.
• Technological Proficiency: Ability to leverage previous computer skills and prior knowledge with rostering tools.
• Collaborative Culture: Your ability to collaborate effectively will contribute to the overall success of our team and the well-being of our customers.

QUALIFICATIONS AND REQUIREMENTS:

• Effective communication and interpersonal abilities are essential.
• Previous experience in the health, disability, or community services sectors is highly preferred.
• Prior knowledge of the NDIS is a valuable advantage.
• A current NDIS Worker Screening and Working with Children clearance is mandatory.
• Ability to work full-time hours across a 5 day roster
• Ability incorporate an rotating on-call component.

ABOUT US:

At Enhanced Lifestyles, our core belief is in delivering individualised disability services that empower individuals to make their own choices. Our mission is to enhance lives through customer-led support, community engagement, and trust.

• Efficient Rostering: Meticulously coordinate and schedule our dedicated Support Workers. Your goal is to ensure that the needs and preferences of our valued customers are met with precision and in a timely manner.
• Exceptional Customer Care: As the primary point of contact for both our staff and service users, you are the embodiment of our commitment to exceptional customer service.
• Technological Proficiency: Ability to leverage previous computer skills and prior knowledge with rostering tools.
• Collaborative Culture: Your ability to collaborate effectively will contribute to the overall success of our team and the well-being of our customers