SAP ERP Applications Service Manager

at  Ampol

• Be part of a growing and exciting business that is reshaping the future of energy
• Full time, permanent position with competitive salary and benefits
• Location: Sydney, Alexandria / Work from home flexibility

THE ROLE:

As a business that never stops transforming, our people are challenged with making it happen. Whether it’s dreaming up big ideas, questioning the norm, or solving complex problems, we are tasked with making an impact on the business that will take us into the future. Our collaborative culture means effective decision making informed by diverse thinking, cross functional-working teams and access to experts across our business.
People are at the heart of our success, and we have a current opportunity for a SAP ERP Applications Manager to join our Corporate Systems team, to take technical ownership and manage the ongoing delivery of Ampol’s SAP ERP related applications.
Leading a team of internal and vendor resources, you will act as a business partner to Corporate stakeholders, ensuring ERP application services are operating effectively, and identifying opportunities for improvement across the Ampol Group.
This is a permanent position based in our Alexandria, Sydney HQ, with flexible, hybrid work options available.

KEY DUTIES:

• Managing IT applications, including ongoing maintenance, support, development, and enhancement activities in response to business requirements.
• Provide leadership and direction to SAP technical resources, both internally and vendors
• Manage supplier performance, and implementing supplier service improvement actions and programs to increase value and improve reliability.
• Collaborate with the IT Leadership to identify, recommend, develop, implement, and support solutions to enable the achievement of current and future business strategies and objectives.
• Ensures all agreed requests for improvements to SAP ERP applications are managed and are scoped, prioritized and effectively implemented.
• Ensure development standards and guidelines are in place, including architecture standards, technology standards, security and coding guidelines.
• Financial management, control and stewardship of IT assets and resources used in the provision of SAP-related services.
• Monitor and manage SAP-related IT expenditure, ensuring all IT financial targets are met.
• Build an effective client service relationship between SAP IT and SAP Business user groups.
• Provide governance to applications development and support functions, by ensuring appropriate processes are in place, with accountabilities, roles and responsibilities defined.